Pros: Ease of submitting expenses that are outside of American Express.
Cons: The uploading of receipts to reconcile American express is cumbersome.
It is difficult for Purchase orders that come in at different times, which are billed to AMX as they are received.. The receipt reader reads one total per receipt. So multiple copies of the same receipt are needed to reconcile the expense on one given order.
Overall: It would be helpful to have a step by step guide for how to fill out an expense report. The videos and training happen too fast and then we are left with questions after the training.
Would be helpful to have the training happen with clients live receipts.
CSR has been very helpful.