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Arthur Arrington

David Thompson was very prompt and efficient in explaining expense point. Jan 09, 2018

Renee H.
CLASS Case Manager
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

 

David Thompson was very prompt and efficient in explaining expense point. Jan 09, 2018

Pros: The convenience of the option of using an app. In addition, the accuracy of mileage due to google maps being attached.

Cons: Wish there was a feature to save the addresses. Due to the nature of my job. The addresses are used often.

Vendor Response

by ExpensePoint on January 10, 2018

Dear Renee, Thank you for your great review of ExpensePoint and your feedback of our staff member David Thompson. I will certainly forward this on to him. As for your comment on the system saving addresses, I can see this being a great feature so I have added this request to our client ‘Wish-List’ which we review with our development services team on a regular basis, so hopefully this kind of feature can be added in the future. Thank you for being our client. Kind regards, Paul Ansloos V.P. Sales & Marketing

Great value, fantastic customer support!

Andrea Bretz
Project Manager
Michigan Realtors
Used the software for: 2+ years
Great value, fantastic customer support!

Pros: Easily adaptable for the specifics of our company.
Highly responsive customer support.
Intuitive application for staff to use.
The Receipt Wallet makes capturing expenses the easiest part of my job!
In researching a solution for our expense reporting, I am extremely satisfied that I chose ExpensePoint. It was the only application I found that incorporates everything I was looking for: high level reporting, automation, approval pathways, and ease of use for staff.

Overall: This has saved us time and money in the expense reporting process.

Vendor Response

by ExpensePoint on December 19, 2017

Dear Andrea, Thank you so much for your great feedback on ExpensePoint and in particular how the program has made things so much easier for everyone. Thank you for being our client and we look forward to a very long relationship with your company. Kind regards, Paul Ansloos V.P. Global Sales & Marketing

Third company roll-out and it continues to improve and impress.

Verified Reviewer
Linked In
Food Production, 201-500 employees
Used the software for: 2+ years
Reviewer Source 
Source: Capterra

Third company roll-out and it continues to improve and impress.

Pros: Intuitive, even for team members who have not undertaken any formal tutorials or training. Team loves the functionality of taking pictures of receipts on the go and submitting reports even when on the road. Reporting allows us to ensure that submitted reports are reviewed, approved and paid on a timely basis.

Cons: We are still working to fully customize the software to properly track units of measure (number of attendees, nights, car rental days, etc.) but the occasional miss is not a material con.

Overall: Elimination of paper receipts, automation of account coding, simple tool for users which encouraged adoption and prompt approval and payment of employee funded receipts which also encourage adoption. Electronic workflow ensures proper approvals and accountability.

Vendor Response

by ExpensePoint on November 20, 2017

Dear ExpensePoint Client, Thank you for your great review of ExpensePoint; we certainly appreciate the positive feedback. I am also very confident that our team will be able to accomplish all your requirements for the items that you point out i.e. number of attendees, nights, car rental days, etc, as I know the system is capable of handling those requirements already. We will work with you in configuring the system to ensure that these items are properly tracked. We are privileged to have you as a client. Kind regards, Paul Ansloos – President

Easy and Efficient

Sophie Richards
Senior AR & Billing
Survey Sampling International
Market Research, 5001-10,000 employees
Used the software for: 2+ years
Easy and Efficient

Pros: We have been using ExpensePoint for a few years now and we have nothing but positive things to say about the software and Team. We recently engaged ExpensePoint for a project to upgrade the way our expenses are uploaded to our financial system. The ExpensePoint team was very helpful throughout the whole process. From listening to what we needed to delivering the upgraded features to the system. We recently rolled this out globally and it is a game changer! The amount of manual data entry we were doing before this project was astronomical. The new process is not only efficient but very simple with just a few clicks of the button. We highly recommend ExpensePoint. Thank you for the continuous support.

Cons: Overall the system is great. One thing that could be updated is adding a search field to the User tab. Having so many users and scrolling through can be a pain. Another update could be to allow more lines to be exported at a time. Currently I believe it is only 5,000 and when running a report for a large category like client entertainment I have to pull it several times to get the full year. Again these are small items but would be nice to have.

ExpensePoint has cut out much time for both the user keeping up their expenses and reconciling.

Jamie Guidry
Accounting/HR Manager
Chrane Foodservice Solutions
Used the software for: 6-12 months

ExpensePoint has cut out much time for both the user keeping up their expenses and reconciling.

Pros: From the beginning with one of the customer rep. in sales and her knowledge of the software, live webinar and correspondence were great. What she said they would do, they did. Even after the sale they answer the phone and emails promptly. The Support Team was very prompt on scheduling Webinar trainings with our employees both on individual and group basis. We knew going in, they didn’t offer “OCR” / Read Receipt, but were working on it. No, it didn’t come as soon as they were hoping, but they didn’t give false hope either. Once they implemented “Read Receipt” and “Receipt Wallet” the notification, training and videos made it easy. This software is very user-friendly.

Cons: Only corporate credit cards automatically feed to the software. Limitations on customizing reports to company detail needs.

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