Reviewed on Mar 20, 2017 by Robyn Cunningham at Hog Island Oyster Co., Inc.
Comments: Expense Point and the team of people we work with are simply amazing. They are quick to respond and address our issues. They are always happy and professional. When I have an issue I can either call or email and the best part is I can hear their smile over the phone and through the emails.
Expense Point has been extremely helpful in wrangling our credit card process into a pleasant and manageable system and for that we are very grateful. They are very knowledgeable and were great in setting up Expense Point to meet our needs as we are a little unusual in that I prepare the reports for the users who then edit and submit.
Expense Point have set the bar pretty high when I find the need to hire other outside service companies.
Reviewed on February 10th, 2017 by Susan Harris at Litigation Insights
Comments: We have been using Expense Point for about 6 years. The system is easy to use and we have experienced very few problems. Our employees travel a lot, so we have a high volume of expenses each month. Expense Point has definitely saved us time and money in processing these expenses. The recent upgrade brought a cleaner look plus nice improvements to uploading of receipts which our employees really appreciated. The upgrade also provided greater search and reporting features for our accounting staff. The best feature of Expense Point, however, is the customer service. Never a delay in getting support; questions are answered quickly and thoroughly. This is all-around great software.
Reviewed on December 21st, 2016 by Cara Gilhooley-howell at AAES
Comments: Theresa is an absolute star! She has been patient, understanding, helpful and an all around
Expense Point genius in helping us get our users (from multiple companies in multiple countries) all working
successfully in EP. E-mail questions are usually answered in minutes and phone call response is phenomenal.
The only con is the process to get receipts into EP which will be resolved once the OCR enhancement
Is up and running.
Reviewed on August 16th, 2016 by Greg Seay at Fellowship Bible Church of NWA a Non-Profit Organization Management, 201-500 employees
Pros: Simplicity of coding expenses.
Cons: Inability to store receipts prior to credit card transactions posting to a user’s account.
Overall: Previously, our organization was stuck in a paper-driven process. We were nearing the opening of another location which would cause us to spend way too much time and resources to transport expense reports from one location to the other. ExpensePoint has eliminated that entire process by allowing our staff to be literally anywhere on the globe and still be timely with reports. Not to mention, the headaches saved for administrative staff to chase down someone to approve reports. Now our staff can focus more on mission and vision!
Reviewed on the 16th of December, 2016 by Ashley Brown at Cellmark
We moved to ExpensePoint over a year ago when we decided to make our expenses process easier. The help with the setup has been great and to this day the on-going support is first class. Whenever there are changes to be made these are done with no hassle and are actioned quickly. The best part is that our ExpensePoint is perfectly tailored to what we need and is easily used by all our employees. The phone app is extremely popular with most of our employees who use it.
Reviewed on December 16th, 2016 by Josh Suntken at Public Service Credit Union
In the past, my experience has been amazing. I have created a great report. They help and teach me how to manage expense point from an admin side of things. I also recently managed to delete some items and they were able to retrieve them and recreate everything. They are fast to responding or answering questions. Thanks for everything and I hope to continue working with them.
Reviewed on May 27th, 2016 by Ahmad Nassiri at The Great Basin Institute
We are a Non-Profit Organization with over 100 credit card users and have a very complex General Ledger structure. The credit card reporting process was manual with minimal oversight and our employees had to mail all their receipts to the Accounting department. The Expense Point software has made our credit card reporting more efficient and we now have better oversight of our credit card spending with a standard approval process. The software is easy to use and administer with very powerful reporting tools. The pricing plans are both affordable and flexible depending on usage and will pay for itself in gained efficiency and savings. Finally, the service and support team is extremely helpful and help customize the software to our specific needs. Thanks Expense Point team!
Reviewed on May 24th, 2016 by Ira Spiegelman at North American Video
I’ve recently moved our expense reporting to ExpensePoint and I am extremely pleased. Every question & concern I had was addressed and answered. The support team was excellent and always there to assist in answering all our questions and needs. They quickly understood our requirements and addressed them. They assisted me in setting up the credit card process to meet our company needs. In conclusion, I would highly recommend ExpensePoint as a partner in handling your expense reporting.
Reviewed on January 25th, 2016 by Rachel Gleicher at intraFUSION
Expense Point is super easy to use for our sales team. They live at the airport and often use the mobile application with ease. They appreciate confirmation when their expenses are approved to they know when to expect payment. Also, Expense Point was able to host trainings on how to use the application- for free!
Accounting adores Expense Point. It was easy to train the sales force and any updates that need to be made for new account codes or general rules are very easy. We uploaded our expense policy on the site for reference. There are drop down fields and free text fields so all information is easily captured and there is no more back and forth. The output file is in excel which makes accounting happy!