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Client Testimonials

A life saver! Jul 03, 2019

Jelena T.
Office manager
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: It’s so user-friendly! Everything is so well organized with invoices attached to each expense. Makes it really easy to go through the expenses.

Cons: I haven’t really run into any issues so far.

Overall: It reads email attachments, receipts, everything. It’s very easy to use and it makes your life so much easier! Plus, they have a wonderful support team that responds to all inquiries within the hour. Thank you! We honestly couldn’t be happier!

____________________________________________________________

Dear Jelena,

Thank you for your great review of ExpensePoint; we are really happy that you are enjoying the system. Thank you also for choosing ExpensePoint; we appreciate your business and and look forward to a very long relationship with you and your company.

Kind regards,

Paul Ansloos – Vice President – Global Sales & Marketing.

Submitting Expense Jun 05, 2019

Minnie H.
Human Resource Generalist
Human Resources, 11-50 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra

Pros: Rep walk me through on how to put the app on my phone to submit all my expense.

Cons: Once I was familiar with the software. I was somewhat different with attaching the receipts with the report.

Overall: Rep was great supporting me with submitting my expense.

Vendor Response

by ExpensePoint on June 11, 2019

Dear Minnie,

Thank you for your wonderful review of ExpensePoint. We really appreciate your feedback and are we pleased that everything is going well. Thank you also for being our customer.

Kind regards,
Paul Ansloos – V.P. Global Sales & Marketing.

Great service Jun 04, 2019

Mike T.
Region Manager
Dairy, 51-200 employees
Used the software for: 6-12 months
Reviewer Source 
Source: Capterra

Pros: easy of use, overall this is a great program

Cons: Nothing at this point. We have been using the program about a year.

Overall: Had a small issue finding a charge, The rep was very helpful and fast to respond. Issue fixed.

Dear Mike,

Thank you for your wonderful review of ExpensePoint. I really appreciate your great feedback and really pleased to know that you are really liking the program. Thank you also for being our customer.

p.s. I’m a big fan of Dippin Dots Ice Cream 😉

Kind regards,
Paul Ansloos – V.P. Global Sales & Marketing

Happy May 29, 2019

Laurie R.
Director of Finance
Semiconductors, 1-10 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: This allows the field engineers to do an expense report easily and immediately. No need to wait until they are back in the hotel rooms at night and tired. or worse, make accounting wait until they are back in the office to complete their reports.

Cons: Nothing yet, we are happy with the product.

Great product May 28, 2019

Monica H.
Controller
Machinery, 11-50 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: I like how easy it is to use and customize

Cons: I wish there was some way to send reminders to users to complete expense reports.

Overall: Very happy with the product

HMFC Review Apr 23, 2019

Gary C.
CFO
Food Production, 11-50 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: Visibility of expense dockets through receipt wallet.

Visibility of authorisations – who is holding up authorisations

Cons: Printing – reports still very clumsy. Would like the option to remove headers etc so you can just print the section that you want

Overall: Training and support from their reps was outstanding. Both very understanding and patient. Communication was great with video hook-ups.

Personalised training video adds a personal touch.

Easy to use. Great help with installation and configuration Apr 11, 2019

Ernie R.
Director of Business Systems and Information Technology
Non-Profit Organization Management, 51-200 employees
Used the software for: 6-12 months
Reviewer Source 
Source: Capterra

Pros: The timely response from the installation team to resolve initial configuration issues.

Cons: Difficulty in importing the data into our financial system. To be fair, most of the issues have been with our financial accounting software.

Ease of use Apr 03, 2019

Jill S.
Accountant
Construction, 11-50 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: The ability to use the software to subtotal and categorize the expenses.

Cons: When you run the Analysis Report you cannot double click the vendors to go to the transaction. That would be a very valuable tool.

Overall: This makes it easier to enter into our accounting software and code in the general ledger.

Fantastic Software with a great team behind it Apr 01, 2019

Anas M.
IT Analyst
Logistics and Supply Chain, 11-50 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra

Pros: Great implementation process

Easy to set up new departments, GL account etc after Go Live

Easy Navigation throughout the system. U

Easy to use – our users only needed an hour training session and they were then comfortable enough to use the system on their own.

Good Mobile App

Administrators have access to most of the system, thus allowing me to resolve issues quickly

Cons: Initially there were some bugs during implementation but they were quickly resolved by Expensepoint Developers.

Support hours could be longer as being in London there is a big time difference. However, luckily we did not have to call upon their help too many times.

Overall: Implementation process was great. With the multi currency set up that our regional offices needed, the implementation team helped us find a solution which would work for us specifically.

Post implementation, Expensepoint Support and the Customer Relationship Manager were very helpful in answering queries.

Expensepoint Review Mar 29, 2019

Michael D.
IT Director
Packaging and Containers, 51-200 employees
Used the software for: 6-12 months
Reviewer Source 
Source: Capterra

Pros: Ease of use. Receipt wallet is great. Straightforward for users. Accounting department can process reports much faster do to software summarizing GL accounts.

Cons: Nothing so far. Website and app are both very easy to navigate.

Overall: We had been using Excel/printed reports to submit expenses with copies of receipts. Took much longer to review and summarize.

Expense Point support staff Mar 27, 2019

mignon k.
it
Oil & Energy, 51-200 employees
Used the software for: 2+ years
Reviewer Source 
Source: Capterra

Pros: The Expense Point support personnel are outstanding.

Cons: We would like to be able to upload into Expense Point as we used to

Overall: The Expense Point support staff are readily accessible and respond to questions thoroughly and quickly. The support personnel made the initial system implementation as easy as possible and have answered all questions we have had, since.

Recently, we changed our company’s accounting schema which in turn required many changes in Expense Point. Again, these changes were made easier through the support of the Expense Point technical professionals. Thank you.

Juzo Review Mar 26, 2019

Keturah M.
Administrative Assistant
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: 1) The mobile app is very convenient! You are able to simply take instant photos of documentation, upload it and review right at your finger tips.

2)It also allows me to approve expenses very easily without delay.

3) Customer support has been outstanding! Thank you!!!

Cons: 1) It can be a little tricky getting use to the software (as with anything), but no major issues

Overall: I love this and would recommend it to anyone!