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Client Testimonials

Customer Service — wish I could give more stars!!! Jan 31, 2019

Kathy B.
Controller
Real Estate, 51-200 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra

Pros: Frankly, it’s all in the training and support. Many software programs can achieve similar results. It’s the personal relationship with our outstanding rep that makes all the difference for us!! She goes above and beyond to assist us and answer all of our questions and concerns.

Cons: No major concerns. Our company has not taken advantage of the app and Theresa has offered to help train on best practices and efficient use of the app and software. Very much looking forward to it.

Overall: Theresa has helped us create a GL upload so we can add detail to the transaction register. This assists management in tracking expenses with better accuracy.

A great experience Dec 27, 2018

Judy V.
Auditor
Logistics and Supply Chain, 51-200 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: Easy to use. If staff has any questions or problems we just pick up the phone and call for help.

Cons: Can be a little slow with the online version.

Overall: It has all been great.

Vendor Response

by ExpensePoint on December 31, 2018

Dear Judy,

Thank you for your excellent 5 star review of ExpensePoint; we really do appreciate it. I am very pleased that your experience has been a great one and we will ensure that this continues throughout our relationship. Thank you also for choosing ExpensePoint and for being our client.

Kindest regards,
Paul Ansloos – V.P. Global Sales & Marketing

Expense point customer service Jan 25, 2019

Rex M.
Sr Systems Tech
Industrial Automation, 1001-5000 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra

Pros: Quick, competent and very knowledgeable. I had two people helping me and they resolved the problem and also helped me to fill in some info.

Cons: I cant think of anything that I would improve on customer service.

Overall: Very good

A five star service deserves a five star review. Jan 22, 2019

Verified Reviewer
Consumer Goods, 1-10 employees
Used the software for: 2+ years
Reviewer Source 
Source: Capterra

Pros: * Easy to use

* Very comprehensive features

* It give me the ability to title my own expense entries that are unique to my business

Cons: I have not had a problem with this software. Nothing comes to mind.

Overall: I can quickly and easily enter my monthly business expenses.

Expense Report User Review Jan 18, 2019

Bhupendra K.
Accounts Payable Manager
Logistics and Supply Chain, 1001-5000 employees
Used the software for: 2+ years
Reviewer Source 
Source: Capterra

Pros: About the simplicity and friendly usable APP

Cons: It has issues about uploading the maps for travel related expenses

Overall: We have over 260 users in Midwest & East coast and we have brought them on one platform

ExpensePoint review Jan 10, 2019

Verified Reviewer
Construction, 1001-5000 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra

Pros: Functionality, customer support and cost.

Cons: Tutorials are not updated quickly with new technology.

Overall: Resolved manual Expense reporting for a large multi division company with excellent results.

Great Customer Service Jan 09, 2019

Elizabeth E.
Executive Assistant
Import and Export, 51-200 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: Ease of use. The software is helpful when traveling.

Cons: Glitches. When it hangs up it can be frustrating when trying to complete reports.

Overall: Representative was super helpful. She understood what was wrong immediately and resolved within a couple of minutes. Very professional, positive, and responsive!

Navigate with Ease Jan 08, 2019

Rosa W.
Representative
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Reviewer Source 
Source: Capterra

Pros: I maintain ExpensePoint for multiple users. I find ease in entering report for each user and I am able to easily locate the report after it has been submitted. I also find the Receipt Wallet helpful. As the users I maintain turn in receipts I can keep them in an easily accessible place until I have all the receipts I need for the report. The Google map option is also a convenient way to have exact mileage for trips.

Cons: Once I learned the program I have had no issues.

Very good system Dec 28, 2018

Dwight L.
CFO
Mining & Metals, 11-50 employees
Used the software for: 2+ years
Reviewer Source 
Source: Capterra

Pros: Ease of use and setup. Mobile features and online access.

Cons: Uploading of receipts can be sometimes buggy.

Overall: Very good, been using it for years.

A great experience Dec 27, 2018

Judy V.
Auditor
Logistics and Supply Chain, 51-200 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: Easy to use. If staff has any questions or problems we just pick up the phone and call for help.

Cons: Can be a little slow with the online version.

Overall: It has all been great.

Great Tool for Anyone Dec 27, 2018

Denis M.
President
Financial Services, 1-10 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: Very easy to learn and use. very well designed and thought out. visually pleasing to the eye also with the final report. looks clean and sharp.

Cons: Nothing that can’t be overcome or adapted to.

Overall: My whole experience with ExpensePoint has been excellent. easy to download and practice the demo. easy to make the purchase. and the support staff were excellent to work with in Customer Service.

Time saving, on the go Dec 18, 2018

Clara A.
Controller
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Reviewer Source 
Source: Capterra

Pros: ExpensePoint is a very flexible, user-friendly solution to managing expense reports – both for the employees, especially those on the go, and for accounting.

Cons: It took a little bit of time to set up the accounts, but once done, all is perfect.

Overall: Expense Point helps save time in accounting but is very easy to use for busy employees and helps them submit their expenses in a timely fashion. Plus we have eliminated the need to keep the paper receipts. We are now paperless.