Exceptional Customer Service and Support Apr 29, 2019

Adam D. S.
GP Consultant
Insurance, 501-1000 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra
Exceptional Customer Service and Support Apr 29, 2019

Pros: Easy to use, simple GUI and immediat repsonse by support staff.

Cons: Wish it could directly integrate with MS Dynamics Great Plains

Overall: We needed to find ways to capture some indisyncratic data so we could stage 4 different uploads based on the expense report type.

Dealing with Theresa and her team was a dream when we were trying to make significant changes to our EP environment regarding data, report composition and customizations that would allow us or better ease in integrating data. She was extremely responsive and sent us data and reports almost immediately in most cases.

She has a great attitude and was very patient with us, explaining things away. Her speed, knowledge and professionalism allowed us to make movement on a project very quickly and ahead of schedule.

She is an asset to Expense Point and we really enjoyed working with her on our initiatives.


Adam D. Smith

Accounting & GP Consultant

Sunz Insurance Company