Reviewed on Nov 14, 2014 by Susan Harris, Director – Finance & Administration at Litigation Insights, Inc.
Comments: Our litigation consultants travel constantly and they generate a lot of expense transactions that have to be identified by client project and type of expense. They love consulting and don’t like spending time on administrative tasks like expense processing. ExpensePoint allows us to capture expenses quickly and accurately with minimal effort from our employees. New employees pick up ExpensePoint quickly. Since it is web-based, updates are hardly noticed and employees can process their expenses any time from anywhere. Our accounting team is able to review and approve expenses and download expenses into our time and billing system very efficiently. Receipts are easily retrieved. EP’s Customer Service was excellent during our initial set-up – knowledgeable and easy to work with. On those few occasions over the past 4 years when we have experienced problems, Customer Support has quickly resolved the issue. Overall, we have been able to reduce the time it takes us to process reimbursable expenses and reduce errors from mis-coding using a reasonably priced application that our employees find easy to use. Good all around.