Pros: From the beginning with one of the customer rep. in sales and her knowledge of the software, live webinar and correspondence were great. What she said they would do, they did. Even after the sale they answer the phone and emails promptly. The Support Team was very prompt on scheduling Webinar trainings with our employees both on individual and group basis. We knew going in, they didn’t offer “OCR” / Read Receipt, but were working on it. No, it didn’t come as soon as they were hoping, but they didn’t give false hope either. Once they implemented “Read Receipt” and “Receipt Wallet” the notification, training and videos made it easy. This software is very user-friendly.
Cons: Only corporate credit cards automatically feed to the software. Limitations on customizing reports to company detail needs.