Great Service team, flexibility for any reports you need Aug 30, 2018

Patrick T.
Computer Software, 51-200 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra
Great Service team, flexibility for any reports you need Aug 30, 2018

Pros: Be able to generate any kind of reports needed for management and finance.
Flexible design on approval process setting.
Strong and Friendly service team back you up for all technical needs.

Cons: Exchange rate set by the system might not be the same as the rate used by bank at the time wire the payment to oversea employees. This is inconvenient only if you have remote employees from overseas.

Overall: Every company has its unique requirement on process and reporting. ExpensePoint service team can always make it happen for you. People are comparing UI of expense reporting between vendors when find a system. I don’t really see much differences on UI between vendors. The reporting and date transferring to finance system are much more important from my experience. It would be a nightmare if I don’t have a full service team to back me up.

Vendor Response

by ExpensePoint on September 07, 2018

Dear Patrick, Thank you for your very positive comments on ExpensePoint. I especially appreciate your remarks about our Service team. In my opinion, having a great experience any software can be very quickly decided on by the support you receive after the purchase, so I thank you for these comments and I will be sure to forward them on to our team. Thank you also for choosing ExpensePoint as your automated expense reporting solution. Kind regards, Paul Ansloos Vice President – Sales & Marketing