Verified Reviewer Construction, 1001-5000 employees Used the software for: 1-2 years Reviewer Source Source: Capterra Pros: Functionality, customer support and cost. Cons: Tutorials are not updated quickly with new technology. Overall: Resolved manual Expense reporting for a large multi division company with excellent results.
Elizabeth E. Executive Assistant Import and Export, 51-200 employees Used the software for: Less than 6 months Reviewer Source Source: Capterra Pros: Ease of use. The software is helpful when traveling. Cons: Glitches. When it hangs up it can be frustrating when trying to complete reports. Overall: Representative was super helpful. She understood what was wrong immediately and resolved within a couple of minutes. Very professional, positive, and responsive!
Rosa W. Representative Hospital & Health Care, 1001-5000 employees Used the software for: 2+ years Reviewer Source Source: Capterra Pros: I maintain ExpensePoint for multiple users. I find ease in entering report for each user and I am able to easily locate the report after it has been submitted. I also find the Receipt Wallet helpful. As the users I maintain turn in receipts I can keep them in an easily accessible place until I have all the receipts I need for the report. The Google map option is also a convenient way to have exact mileage for trips. Cons: Once I learned the program I have had no issues.
Dwight L. CFO Mining & Metals, 11-50 employees Used the software for: 2+ years Reviewer Source Source: Capterra Pros: Ease of use and setup. Mobile features and online access. Cons: Uploading of receipts can be sometimes buggy. Overall: Very good, been using it for years.
Judy V. Auditor Logistics and Supply Chain, 51-200 employees Used the software for: Less than 6 months Reviewer Source Source: Capterra Pros: Easy to use. If staff has any questions or problems we just pick up the phone and call for help. Cons: Can be a little slow with the online version. Overall: It has all been great.
Denis M. President Financial Services, 1-10 employees Used the software for: Less than 6 months Reviewer Source Source: Capterra Pros: Very easy to learn and use. very well designed and thought out. visually pleasing to the eye also with the final report. looks clean and sharp. Cons: Nothing that can't be overcome or adapted to. Overall: My whole experience with ExpensePoint has been excellent. easy to download and practice the demo. easy to make the purchase. and the support staff were excellent to work with in Customer Service.
Clara A. Controller Computer Software, 1-10 employees Used the software for: Less than 6 months Reviewer Source Source: Capterra Pros: ExpensePoint is a very flexible, user-friendly solution to managing expense reports - both for the employees, especially those on the go, and for accounting. Cons: It took a little bit of time to set up the accounts, but once done, all is perfect. Overall: Expense Point helps save time in accounting but is very easy to use for busy employees and helps them submit their expenses in a timely fashion. Plus we have eliminated the need to keep the paper receipts. We are now paperless.
Michael H. Accounting Coordinator Insurance, 51-200 employees Used the software for: Less than 6 months Reviewer Source Source: Capterra Pros: The variety of tabs/menus to easily go from approving reports to editing the expense categories in the Settings Manager. It is a flexible and powerful tool to process expense reports and in turn to analyze them. Helpful & knowledgeable support team that goes above & beyond to support the integration and fix any issues. Cons: Once the receipt reader feature is activated there is no way to manually override the reader if I want to upload a receipt without having it "read". This could be useful to cut out extra steps of isolating the personal expenses when uploading a receipt with personal & business expenses. Overall: Overall, the experience has been great with ExpensePoint. The team took care of us during the integration by adapting to your unique circumstances. We really appreciate it!
B Louis F. Corporate Treasurer Insurance, 51-200 employees Review is based on a free trial Reviewer Source Source: Capterra Pros: I found the software easy to use and required very few clicks. Cons: Not sure if this software related but for reimbursement we did not want to use Forte. The alternative option needs to be better streamlined. Overall: Overall I am satisfied
Orle I. HR Director Food & Beverages, 51-200 employees Used the software for: Less than 6 months Reviewer Source Source: Capterra Pros: The training I received at the beginning was amazing and she answered all my questions and took her time on making sure i understood everything. when i have questions she always replies to my emails with a solution. Cons: sometimes the software can be very slow, specially when adding receipts it takes 20 min-30min sometimes. Overall: great experience i love it
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