Pros: Since I have started using Expense Point for staff , my processes have become easier. With the credit card integration, staff members will be less likely to overlook submitting an expense. My customer service representative is VERY helpful.
Cons: It is not really intuitive in learning some parts of the program. After some training, it becomes easier, but the training is necessary to use it to it’s capability.
Overall: Once I reached out to get some training/assistance, the light bulb went on. I feel I can now have more accurate reports from staff, and we can all become more productive rather than spending time on clumsy expense reports.
Thank you for your wonderful review of ExpensePoint. I am really pleased that your expense report process has been enhanced by the program. I know as an administrator there are a few areas to learn about the program and one of the things we are going to be publishing soon is an Administrators Guide which will be accessible directly within the program. Also I know that you will be well supported by our amazing support team if ever you require some help. Thank you for choosing ExpensePoint; we really appreciate your business.
Paul Ansloos – Vice President – Global Sales & Marketing.