Reviewed on January 31, 2014 by Michael Eboka, Payroll Director at Phoebe Putney Memorial Hospital
Comments: We went Live with ExpensePoint during the last quarter of 2013 and the experience has been nothing but superb. Majority of our employees who took advantage of the initial go-live training from the Subject Matter Experts (SME) at ExpensePoint were very complimentary of the ease and friendliness of the system. Although, as with every new system and change, there were a few pockets of employees who have been slow to adapt but with time, they have come to realize that the system is very user friendly. Since going Live with ExpensePoint we were able to eliminate the supplemental payroll cycle which were usually on the alternate week of our regular payroll processing. So basically, we have gone from 52 payroll cycles each year to 26. In addition, this consolidation to just two bi-weekly payroll cycles have helped us reduce/eliminate the weekly expenses for direct deposit ACH transmittals for the reimbursements payroll process.
Overall, the expensePoint employees have been very helpful in their knowledge transfer and have always been available to answer our questions during and even after the critical Go-Live period of the system implementation. Having worked in the payroll environment for almost 18 years, I must say that I have been very impressed with the ExpensePoint system from a cost savings point of view for our organization and the ease of use of this system. The interaction with the ExpensePoint team have been very positive and I will be happy to talk about my experience with other potential clients who might be considering this system for their facilities.