Reviewed on July 30, 2009 by Cathi Roy-Sanders, Director, Accounting Services Dept at KY Baptist Convention
Pros: Cost, webinars, customization capabilities, creativity of the staff to help meet unique needs, the responsiveness of the staff, ease of use, training videos, cost (I know I already said that, but it’s important. I looked at several web based expense management systems and this was by far the best and the fact it was the least expensive was a bonus!)
Cons: I can’t think of any, other than supervisors forgetting to log in and approve expense reports. But that’s our process problem we are trying to resolve.
Overall: If you are looking for an excellent online expense management system, your search can now stop. ExpensePoint Web is hands down the best system out there. We looked at several other systems, and even got through the installation stage with another system, only to discover management reporting could not be done. When I found ExpensePoint I was skeptical they could do all they claimed to, but was soon put at ease. The staff at ExpensePoint is very creative in helping to figure out solutions for unique issues. They are responsive to calls and questions. They offered excellent suggestions for implementation which helped ensure a successful transition. Several features we said we would like to see have shown up in product updates. Most of our users have found it very intuitive and easy to figure out. Don’t be a “wish I had”. Contact ExpensePoint and you’ll be a “glad I did”!