Pros: Intuitive, even for team members who have not undertaken any formal tutorials or training. Team loves the functionality of taking pictures of receipts on the go and submitting reports even when on the road. Reporting allows us to ensure that submitted reports are reviewed, approved and paid on a timely basis.
Cons: We are still working to fully customize the software to properly track units of measure (number of attendees, nights, car rental days, etc.) but the occasional miss is not a material con.
Overall: Elimination of paper receipts, automation of account coding, simple tool for users which encouraged adoption and prompt approval and payment of employee funded receipts which also encourage adoption. Electronic workflow ensures proper approvals and accountability.