In the 20th century, computer software was a complex, ponderous affair, and one of the biggest problems with it was the quasi-Victorian, physical nature of what was essentially a digital creation. If you bought it, you had to learn it, and if something went wrong with it, you were largely on your own when it came to figuring out what was wrong and how you could fix it.
In the 21st century, we’re finally addressing the problems with this thinking, and modern expense report software embraces this new philosophy.
It’s Software As A Service
When you choose to use new expense report software, you pay a subscription, every month. And the reason for that is that this is not a one-time purchase, where once you buy the program you’re on your own. You don’t have to wait until you hear about an upgrade to the program and then take that into account in your financials and prepare to buy a whole new package. You don’t have to remain confused if there’s something about the software you don’t understand.
The concept of a subscription means your software IS the service. And as long as the developers are taking care of your expense report software, they are also taking care of you. If you want help with figuring out how to use your new expense reporting software more efficiently, you can get advice and guidance. If your own technology teams require assistance in finding ways to efficiently integrate the software into your existing system, they can be there.
And of course, if there are technical problems where mistakes happen, or something occurs with the software that shouldn’t, there is a 100% commitment to helping you solve the problem, and getting your expense reporting activities right back to the place that they should be.
Software has been a part of our lives for nearly 40 years. The way it works has changed. The people that make it have changed as well, and there’s more emphasis on connections and relationships. When you use and subscribe to modern software you’re not just getting an expense report software, you’re entering into a partnership with the people that make it. And that means that you can—and should—expect a higher level of attention, support and service.
The digital age has connected everyone, and that includes that people that use the software and the people that make it.