Customer Care You 
Can Count On

ExpensePoint makes expense and travel management simple through automation and compliance. But what our customers value most is our people. From onboarding to ongoing care, your team is supported by real humans who know your setup and are ready to help.

Trusted By
Industry Leaders:

  • AEW
  • The Ohio State University
  • DB Schenker
  • Viking Cruises
  • Pita Pit
  • Canvas
  • Assa Abloy
  • The kings university
  • Desjardins Bank
  • Mental Health Comission of Canada
  • WCS Canada
  • Thresholds Homes and Supports
  • YMCA Canada
  • WCS Canada

Customers Stay With ExpensePoint for More Than the Features

White-Glove Onboarding

White-Glove Onboarding

Get personal setup and live training, tailored to your workflows, with a real person guiding you every step of the way.

Support That Knows Your Name

Support That Knows Your Name

Call or email real humans. There are no bots or scripts. We provide fast, helpful answers from our Canada-based team.

Care That Grows With You

Care That Grows With You

From five users to five hundred, we adapt with you, keeping your team productive and your finance team happy.

Real Feedback From Real Customers

Quotation Marks

The interaction with their team from start to finish was always very positive. They were all very helpful in answering any questions I had. I was never made to feel like I was a bother.”

–Erica, Controller, Construction

5 Stars Review
Quotation Marks

Users love the phone app, the ability to capture receipts from either phone or email, and the ability to easily classify expenses. VERY user friendly. Bosses cannot say enough good things about Expense Point. You all made me look good finding you.”

–Robert, Controller, Government Relations

5 Stars Review
Quotation Marks

Apart from being a 100% user friendly to both users and admin, what I really like about ExpensePoint is that it can be customized according to business needs. And when it's customized, it even works like magic! Also, when the ExpensePoint team promises you the best customer service, they actually mean it! They're always available to help you anytime, wherever part of the world you may be.”

–Rachelle, Finance Executive, Financial Services

5 Stars Review
Quotation Marks

Expense Point takes the guess work out of expensing the many transactions that come through our company. We have almost 100 credit cards that are used on a regular basis. I am able to take care of all of this by myself with the help of the ExpensePoint program. Our account rep is very helpful and always courteous! Thank you!”

–Deara, Operations Administrator, Aviation

5 Stars Review
Quotation Marks

Our experience with ExpensePoint has been transformative, offering significant improvements in efficiency, accuracy, and financial health. The collaboration with the ExpensePoint team has been positive, marked by their responsiveness and technical expertise.”

–Jean François, General Manager, Consultancy

5 Stars Review
Quotation Marks

The implementation process was great. With the multi-currency set-up that our regional offices needed, the implementation team helped us find a solution that would work specifically for us.

Post implementation, ExpensePoint Support and the Customer Relationship Manager were very helpful in answering queries.”

–Anas, IT Analyst, Logistics

5 Stars Review
  • High Performer Spring 2025 Badge
  • Best Requirements Spring 2025 Badge
  • Easiest To Use Spring 2025 Badge
  • Best Support Spring 2025 Badge
  • Best Ease of Use Capterra 2025 Badge
  • Best Value Capterra 2025 Badge
  • Best Customer Support Software Advice 2025
CUSTOMER STORY

How YMCA-YWCA Winnipeg Saved $35K and Gained Full Financial Visibility

As the YMCA-YWCA of Winnipeg expanded, its paper-based expense process couldn’t keep up. Delays, lost receipts, and limited visibility were slowing teams down and putting pressure on finance.

With ExpensePoint, everything changed. Staff now submit expenses using the mobile app in seconds, while finance gets real-time visibility across all departments. Reimbursements are three times faster, reconciliation time is cut in half, and policy compliance is automatic.

The result? Over $35,000 saved each year, less admin, and a smoother process that works for everyone, from the field to finance.

Support and Onboarding That Don’t End at Go-Live

We're always here with real support. Explore how we set you up for success and stay with you every step of the way.

Onboarding & Implementation

Onboarding & Implementation

Forget complicated setups. Our team handles configuration for you, leads live training sessions, and offers unlimited support throughout onboarding.

EXPLORE OUR ONBOARDING PROCESS
Customer Support

Customer Support

Need help? Call us, there are no bots, no tiers, just real people. Our Canada-based support team knows your name and gets you answers fast.

VISIT SUPPORT PAGE

Our Track Record
Sets Us Apart

Organizations choose ExpensePoint for our reliable, easy-to-use expense management system and our award-winning onboarding and support.

98%

satisfaction score


Users rate us highly for support and reliability.

93%

customer retention rate


Real people, real support, and real results.

23+

years in business


We’ve been leading in expense management since 2001.

Safe & Secure


Security and compliance you can trust. We're SOC 2 Type 2, PCI, GDPR compliant.

Join Thousands of Customers Who Love Their Expense Software

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